Introduction:
Women's satisfaction with maternity care is an important indicator of quality. A qualitative analysis of free text comments was used to explore women's experiences in a nationwide study.

Material and Methods:
A questionnaire-based cross-sectional study using the standardized PREMAPEQ tool¹. Evaluation: 1) thematic analysis - 29 main themes; 2) combination of inductive and deductive procedures; 3) literature review - frameworks for assessing women's satisfaction with caregiving; 4) selection of appropriate framework.

Results:
There are currently 2287 questionnaires completed, one third of which contain free text comments. The analysis used a 7-dimensional framework - StEM²: 1. Woman as a unique individual; 2. Woman as an active participant; 3. Responsiveness of maternity care; 4. Lived experience; 5. Communication and relationship; 6. Information and education; 7. Support. The most represented were four dimensions (2-5). (2): "Woman's response to the provided care, conscious choice based on experience, woman's passivity vs. activity, impossibility of choice'; (3): "breastfeeding (non)support, health professionals' actions in accordance vs. in direct contradiction with woman's wishes, (dis)respect for the woman's needs, separation, what women miss in the system"; (4): "expressed trauma, rationalization, conscious choice of place or provider, rude or violent attitude"; (5): "(non)support, not believing that "I'm in labour", woman left with fears without explanation".

Conclusions:
Women’s most often mentioned experiences come from the childbirth (non-support, disrespect, manipulation, interventions without consent, obstetric violence) and the postpartum period (disempowerment of woman as a mother, contradictory information, breastfeeding non-support, inappropriate environment and food). Positive experiences reported: giving birth with a person or place of her own choice, clear information, support and outpatient or home-birth.